Listening to understand. Partnering to solve. Like a BOSS.

Business Optimization Support Services

No matter the time of day, exceeding your customers' support needs.

 
 
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Invested in optimizing your efficiency and operations.

 

 

The customer care team you've been wanting, only better.

We provide effective operational support, management, documentation and consultative processes.  We work with our partners to design, implement, manage and enhance the customer interaction and data handling environment for organizations seeking greater flexibility, higher operational effectiveness and lower operating costs.  

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PRG has supported Radiology Data & Research through the years on a variety of projects, from multi-month outbound phone research assignments to short term data entry work.  We can always count on PRG to have a competent and hard-working team available when we need assistance.

David Ramsey, Managing Partner  -  Radiology Data & Research

 
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Prioritize, Collect Data, Escalate to In-House...We do it all.

Outsourcing doesn't have to be difficult or scary. The right team with the right experience can bring focus and efficiency to any project. That team is PRG BOSS.

 
 
 

CONTACT CENTER SUPPORT

 

QUALITY ASSURANCE ASSESSMENT

 
 
 

TECHNICAL SERVICES RESOURCES

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CONTACT CENTER ANALYSIS

 
 
 

Join the ranks of those who know true efficiency in service.

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